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CSG Inside Sales (Small Business)

Learn more about Dell Technologies
Dell Technologies

Dell Technologies

CSG Inside Sales (Small Business)

Nashville, TN
Full Time
  • Responsibilities

    Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover yourself as an Inside Sales Representative on our Small Business sales team in Nashville, TN.

    Are you an early career job seeker who has a solid background in building relationships and a passion for selling and providing best solution for customers?

    We are hiring Inside Sales Representatives who have strong organizational, planning, and communication skills with a desire to build successful customer relationships in a transactional and relationship environment. An Inside Sales Representative is responsible for selling Dell products and services (via telephone, web, or email) to specified customer segments and ensuring a positive customer experience. This position offers you the opportunity to work in a merit-based environment and utilize your sales experience, while scaling your career into advance sales and/or leadership in a Fortune 50 company.

    The Inside Sales Representative participates in a 4-week sales training program, where you will receive an in-depth training on our products, the Dell sales model and our internal tools. During training you will gain hands on experience with the help of your assigned peer mentor, and by live coaching in the training queue. Additionally, you will have ongoing recursive training throughout the year that will build systematically increase your technical and sales skills.

    Your role as a Small Business Sales Advisor is critical to our immediate and future success as the leading technology provider to Small Businesses.

    ++Your main responsibilities are:++

    • Engage Small Business Marketing leads to grow new buyers and retain and grow existing buyers
    • Responsible for driving 50-60 outbound calls and emails with the goal of selling to new prospects and/or upgrading existing customers' products and services
    • Provide an exceptional experience to Small Business customers advising them on the best technology to make their business successful
    • Sell Dell’s full Client portfolio; Including desktops, laptops, services and accessories to Small Business customers
    • Qualify for larger opportunities and identify projects including Enterprise categories like Server, Networking, Storage, Data Protection and Cloud
    • Deliver a positive customer experience via the Dell sales model
    • Utilizes a strategic approach to identify, evaluate, and recommend business solutions considering customer needs and Dell interests
    • Continue to learn and develop technical sales acumen to potentially prepare you for your first promotion as early as 12 months.

    ++How your experience will help you hit the ground running:++

    • Pursuing Bachelor’s degree
    • 1+ years of general sales or customer service experience
    • Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
    • Knowledge of computer hardware, software, & peripherals
    • Demonstrate strong verbal and written skills
    • Results-oriented team player
    • Strong communication, presentation and problem-solving skills.

    ++Desirable Requirements:++

    • Self-motivated with a high attention to detail and ability to multitask. Positive attitude, strong drive for results, and the ability to excel in an ambiguous environment.
    • Motivated to exceed goals and develop professional skill set while advancing your career. Be open to receiving feedback and applying and integrating the feedback to improve results.

    Why work with us?

    • Life at Dell means collaborating with dedicated professionals with a passion for technology.
    • When we see something that could be improved, we get to work inventing the solution.
    • Our people demonstrate our winning culture through positive and meaningful relationships.
    • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
    • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

    Here’s our story; now tell us yours

    Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

    What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

    You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

  • Industry
    Information Technology and Services
  • About Us

    We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.