Job Description

CSI PROFESSIONAL is a national professional recruiting firm that is currently seeking a REFERRAL COORDINATOR to support one of our clients, a highly respected and well-known non-profit healthcare organization, in SACRAMENTO, CA area.

If you are looking for a fast-paced environment where you can make a difference every day, then this is the opportunity for you!

TITLE OF JOB: Referral Coordinator PAY: $20/hr. HOURS: Full Time; normal business hours STATUS: 13 week(s) contract; could extend or convert but is never a guarantee LOCATION: Sacramento, CA 95816 EFFECTIVE DATE / TENTATIVE START DATE: ASAP

WHO SHOULD APPLY?

If you are/have:

• Verifiable High school graduate or equivalent.
• Three years recent experience in a related position in a medical office experience
• Knowledge of medical terminology, obstetrical and/or perinatal coding (preferred), office billing forms, insurance, and government payer regulations and other third-party billing requirement
• Superior customer service and verbal and written communication skills.
• Excellent organizational, time management, and attention to detail capabilities.

We would love for you to apply to become part of the team that is not only changing people’s lives for the better but changing the health care system for the next generations to come.

OVERVIEW:

The Referral Coordinator is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians’ schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.

REQUIRED JOB DUTIES:

• Handle high volume incoming calls.
• Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.
• To assist the physicians and/or administrators in all business and patient care responsibilities.
• Greet, direct, and assist large numbers of visitors and refers visitors to various areas.
• Ensure all patient demographic and insurance information.
• Answer telephones using correct telephone etiquette always, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc. as necessary.
• Review patient intake information to verify insurance coverage.
• Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.
• Responsible for scheduling new and follow up appointments including patient testing.
• Responsible for maintaining and recording patient schedule.
• Identify and collect co-pays, deductibles, and other payments.
• Reconcile patient payments daily received to cash box and receipt journal.
• Prepare billing sheets.
• Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc.
• Direct billing inquiries to appropriate Regional Office.
• Ensure the clinical staff submits all outpatient billing sheets daily.
• Patient chart management, preparation, maintenance, filing, copying, requesting records, etc.
• Assures all charge tickets are accounted for and checked off against patient sign in sheet and schedule for optimal billings.
• Daily review of charts on patients who have appointments for the following day to verify that all appropriate referral and authorization information has been received.
• Coordinate flow of insurance information with the clinic sites and corporate office.
• Data entry of registration.
• Request insurance codes as needed.
• Maintain audit logs of billings.
• Reception desk and telephones as needed

ABOUT US

CSI PROFESSIONAL is a recruiting firm established in 1994 that has been awarded “Best of Staffing” for 6 years in a row. We provide outstanding services to the world’s leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration.

BENEFITS OFFERED:

• Weekly Pay
• Medical, dental, and vision coverage
• Voluntary Life and AD&D coverage
• Paid Training

FOR ADDITIONAL INFORMATION, PLEASE APPLY!