CSR Customer Service Representative at HVAC & Plumbing company
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Flexible schedule
702 PlumbAIR is a small business in Henderson, NV. We are professional, innovative and fun company that offers HVAC and Plumbing Services. We are seeking a dynamic and outgoing individual to join our team as a Customer Service Representative. This Customer Service Representative will be responsible for assisting customers with their products and services. We are interested in hiring a highly organized, detail-oriented and efficient individual who is comfortable dealing with our customers as well as our technicians.
Responsibilities:
· Answer incoming calls and schedule service appointments · Must be comfortable calling our customers to advertise services · Provide excellent customer service and handle customer inquiries · Dispatch technicians and coordinate daily schedules · Enter and update customer information accurately · Process service requests, invoices, and follow-ups · Communicate effectively with technicians and management
Qualifications:
· Strong communication and customer service skills · Ability to multitask in a fast-paced environment · Basic computer and data entry skills · HVAC or plumbing office experience preferred (but not required) · Bilingual (English/Spanish) a plus
What We Offer:
· Hourly Pay $13-18 Based on experience · Steady, full-time position · Supportive team environment · Opportunity for growth within the company