Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Metz Air Control is a fast-growing, family-founded HVAC company. We are seeking a friendly, organized, and motivated Customer Service Representative (CSR) to join our growing HVAC & Plumbing team. This position is the first point of contact for our customers and plays a key role in daily operations.

Responsibilities:

· Answer incoming calls and schedule service appointments · Must be comfortable calling our customers to advertise services · Provide excellent customer service and handle customer inquiries · Dispatch technicians and coordinate daily schedules · Enter and update customer information accurately · Process service requests, invoices, and follow-ups · Communicate effectively with technicians and management

Qualifications:

· Strong communication and customer service skills · Ability to multitask in a fast-paced environment · Basic computer and data entry skills · HVAC or plumbing office experience preferred (but not required) · Bilingual (English/Spanish) a plus

What We Offer:

· Hourly Pay $21-$25 · Steady, full-time position · Supportive team environment · Opportunity for growth within the company