Now Hiring – Join zTrip, North America’s Largest Taxi Transportation Provider
CSR & Dispatcher - Transportation
zTrip is seeking a reliable and detail-oriented CSR & Dispatcher - Transportation to support daily operations and help deliver safe, efficient, and on-time service across our network. In this role, you’ll coordinate driver activity, monitor trips in real time, and serve as a key point of contact between drivers, customers, and the operations team.
This opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly under pressure, and enjoys keeping operations running smoothly.
What You’ll Do
As a CSR & Dispatcher - Transportation, you will:
- Assign drivers based on trip demand, availability, and scheduling needs
- Track active trips and respond quickly to delays, route changes, or service issues
- Communicate dispatch instructions, updates, and key information to drivers
- Assist customers with questions, ride requests, and service concerns in a professional manner
- Maintain accurate trip logs, dispatch records, and daily reports
- Collaborate with operations and customer support teams to enhance service efficiency
What We’re Looking For
- Experience in dispatching, transportation, logistics, customer service, or fleet coordination preferred
- Strong communication, multitasking, and organizational skills
- Ability to remain calm and solution-focused in a fast-paced environment
- Familiarity with dispatching or scheduling systems is a plus
- Valid driver’s license required
Schedule
Tuesday–Sunday | 9:00 AM – 5:30 PM
What We Offer
- Competitive pay
- Medical, dental, vision, and life insurance
- Paid Time Off (PTO) and paid holidays
- 401(k) with company match
- Opportunities for career growth within a nationwide organization
Join the Team That Keeps the City Moving
As a CSR & Dispatcher - Transportation at zTrip, you’ll play an essential role in supporting drivers, coordinating trips in real time, and ensuring customers receive dependable, high-quality service every day.
Apply today and help keep your community moving.