Benefits:

Flexible part-time schedule (no nights or weekends)

Mentorship from the business owner – get hands-on insight & coaching

Annual performance review with potential base increase

Listed pay of $18 to $21.50 depending on experience

Paid time off (including your birthday)

401(k)

401(k) matching

What You’ll Do

As our Customer Service Representative (CSR), you’ll be the go-to connection point between homeowners and our skilled team of 15–20 craftsmen. You’ll manage job scheduling, customer communication, and day-to-day office operations—all while helping us grow our brand through creative marketing support.

Responsibilities

Coordinate home improvement projects from start to finish

Manage scheduling, phone calls, job tracking, and billing

Serve as the communication hub between clients and craftsmen

Support marketing initiatives (social media, promotions, local outreach)

Help manage CRM tools and maintain accurate digital records

Provide a welcoming and professional voice for our customers

Ensure the office environment runs smoothly and efficiently

Qualifications

No degree required, we are looking for dependable candidates with admin or customer service experience

Natural communicator with strong written and phone skills

Microsoft Office tools (Outlook, Excel, Word, PowerPoint)

Who We Are

At Handyman Connection of South Shore, we’ve spent 7 years delivering top-quality craftsmanship and personalized service across the South Shore.

As a locally owned and operated business, we’re proud of our 4.8-star Google rating and loyal customer base—over half of our work comes from repeat clients.

Apply today! We respond to all candidates within 24 hours.