Benefits:

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Our tight-knit team in AlphaGraphics - US727 is actively seeking a CSR / Project Manager to join us full time. The role is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. At least 2 years of experience in the print or sign industry is required

Perks and Benefits:

Competitive Compensation

Flexible Scheduling

Hard work, collaboration, humanity, fun, and laughter

Career path development

More than anything, we’re looking for a highly collaborative and dependable team member who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

PM/CSR Daily Tasks:

Serve as the primary internal representative of the organization.

Convey to the customer our expertise in products, services, and capabilities.

Serve as an external key educator to our community and customers.

Communicate customer requirements to the support team in accordance with company policies and procedures.

Confer with customers by telephone, via email or in-person to provide information about products or services, create and follow up on estimates, work with production team to ensure orders are accurate, complete and on time.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Attract potential customers by answering product and service questions and suggesting information about other products and services.

PM/CSR Role Qualifications:

Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.

Ability to effectively build relationships with customers and teammates.

Strong written and verbal communication skills.

Desire to continuously look for ways to help people.

Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the print & sign industries. Our mission is to partner with businesses of all sizes and provide them with high-quality solutions that make their life easier.

Apply today!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.