CTDI is a large scale logistics repair and engineering company that services the country’s largest telecommunications and cable providers. CTDI has over 7,000 FT US Employees in over 58 world class US Operations. CTDI also has a global footprint with more than 16,500 employees worldwide.
The Section Head (Team Lead) is responsible for coordinating the overall production process for their assigned section as well as monitoring job and process flow and production output for the line. This position requires individuals who are strong communicators that can motivate a team to achieve certain targets. They also should possess excellent time management and problem-solving skills
- Receive report from production management at start of shift.
- Run day to day production flow on assigned line, ensuring customer requirements are met.
- Translate the production requirements to planning board (if available) in your section.
- Be the first level of support on any issue and if needed, notify supervisor daily of labor needs (no-shows or shortages)
- Update performance/production board hourly
- Oversee all staff in section including (staying on task and in work area, break-time adherence, maintaining flow and process expectations.)
- Train staff and monitor their adherence to work instructions. Ensure initial training is complete and understand level of performance for section.
- Monitor staff performance to established process times. If required, develop an improvement plan that also includes motivational techniques.
- Monitor flow of product and adjust as needed to level stations and reducing constraint
- In charge of 5 S/housekeeping standards and checklists are complete for area and that all signage is appropriate for work on rack in area.
- Ensure Preventive Maintenance checklist are complete
- Make sure all those on line have product to work on at all times
- Troubleshooting immediate needs of line
- Communication to next shift
- Ensuring line is full for next shift
- Train, motivate, and support staff in all areas of company and departmental procedures and expectations
- Ensure quality and safety standards are met at all times
- May perform other duties as assigned by supervisor
- Maintain a professional attitude and exceptional attendance
- Anything else your supervisor deems appropriate for the position
Required Skills
- Understanding of 5S
- Good communication-both oral and written
- Understanding of motivational techniques
- Understanding of progressive discipline as needed
- Understanding of product flow and troubleshooting
- Understanding of production planning (Plan to Actual)
- Excellent organizational and follow-up skills
- Ability to work with a diverse population, including all levels of management
- Ability to lift up to 50 lbs.
Required Experience
- Previous section head experience/ demonstrated leadership and/or management ability preferred
- Demonstrated interpersonal skills and the ability to motivate others.
- Proven proactive problem solving ability
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
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EOE, Gender/Minority/Veterans/Disabled