CTDI is a large-scale logistics repair and engineering company that services the world’s largest telecommunications and cable providers. CTDI has over 10,000 employees in over 58 US Operations and a global footprint with more than 19,000 employees worldwide.

HUMAN RESOURCES MANAGER

In this role you will provide strategic and hands-on support that provides full cycle HR support to assigned branches to support CTDI initiatives. The role is critical in executing CTDI people initiatives, providing great internal customer support, driving HR functional excellence, and process improvement for a multi-site region. The HR Manager will also assist in the development of companywide HR policies, procedures, systems and HR initiatives.

• Takes and lead and Investigates employee relations issues, complaints, and conflicts in the workplace including appropriate documentation and follow-up. Provides guidance to employees. Makes recommendations for resolution to supervisors and individuals.
• Takes the lead in all investigations and provides guidance for disciplinary actions
• Counsel and support Managers on performance issues and recommend strategies for employee development
• Jointly with Employee Relations Manager, prepares employee separation documentation and conducts exit interviews to determine reasons behind separations
• Ensures policies, procedures, and reporting are in compliance with legal requirements and government reporting regulations affecting human resource
• Administers various human resources plans and procedures for company employees; assist in the development and implementation of employee policies and procedures
• Participates in the on-boarding of new employees by conducting New Employee Orientation onsite or via teleconference
• Responds to inquiries regarding policies, procedures, and programs
• Prepares reports and recommends procedures to reduce absenteeism and turnover
• Represents organization at personnel-related hearings and investigations under the guidance of the Director of Human Resources.
• Addresses and responds to employee Payroll, HRIS, Compensation and Benefits issues in conjunction with the HR Administration team.
• Partners with the Corporate Talent Team to identify all direct hire, temp to hire, and internal job postings. Creates requisitions and assists in the coordination of the interview process, as needed, with the Corp Talent Team and the on-site hiring managers. Works with the Talent Team to coordinate all internal promotional offers.
• Partners with the business to identify and report on temporary associate orders and/or issues, manage the relationships with onsite staffing vendors, and make recommendations on any new vendor business.
• Identifies training needs such as leadership, safety, employee relations, co-employment, sexual harassment, etc. at assigned Branches and partners with Corporate Talent Team and/or Training Manager to develop and facilitate programs to address such needs.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Human Resources or related field
• 5+ years of experience as an HR Generalist in a multi-state, multi-site organization; 3 years in a supervisory role
• Experience with Kronos and Ulti Pro is strongly preferred
• Strong interpersonal skills and the ability to effectively communicate with employees at all levels within the organization

TECHNICAL SKILLS:

• Ability to work under pressure both independently and within a team-oriented environment
• Strong working knowledge of stage and federal HR laws
• Problem resolution experience
• Proficient skills using MS Office with strong experience using Excel and Access

SOFT SKILLS:

• Maintains positive attitude and demonstrates the utmost in professionalism.
• The ability to maintain a high level of confidentiality
• Completes work accurately and in a timely manner
• Works independently and possesses good judgment skills
• Ability to communicate effectively orally and in writing
• Excellent interpersonal skills
• Ability to multi-task, prioritize, adapt to changing environment

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.            

Required Skills Required Experience