Job Description
Job Description
About the Opportunity
We are seeking a motivated and goal-oriented Inside Sales Representative to join our team. The ideal candidate will possess excellent communication skills and be passionate about providing exceptional customer service. This position is all about driving sales growth through support of the inside and outside sales team and building customer relationships.
About the Company
A leader in the industry, CTech is a premium manufacturer of aluminum carts, cabinets, and drawer systems, aiming to provide new and innovative storage solutions for industries across the country. Serving anywhere from major race teams to small businesses, CTech has a passion for constructing superior products all while providing world class customer service for the last 25 years.
Your Responsibilities as an Inside Sales Representative
- Enter sales quotes and orders per customer requests
- Make travel arrangements and act as Trade Show Coordinator for sales team
- Send out product information per customer requests
- Answer incoming phone calls from customers. Direct them to correct personnel as needed
- Assist customers with questions about products, prices, availability, product uses, and credit terms
- Assist Inside Sales Manager with various sales tasks
- Support the Outside Sales Team as necessary
Required Skills
- Excellent verbal and written communications skills
- Strong phone presence and ability to field dozens of calls per day.
- Ability to multi-task, prioritize, and manage time effectively
- Strong listening and presentation skills.
- Friendly and energetic personality with customer service focus
- Attention to detail and willingness to think "outside the box" is necessary
Qualifications
- Previous sales experience desirable
- Customer service experience preferred
- Must have High School Diploma or GED
- Proficient with Microsoft Office
Why you want to be a part of this AWESOME Team
At CTech, our small town values and close knit teamwork environment lay at the heart of all we do. Throughout our vast growth over the last 25 years, our vision remains consistent - provide an experience like no other, not just to our customers, but to our CTech family. What does that mean for you?
- Benefits to support you and your family including, 401(k), health insurance (we pay 80% of your premiums!), PTO, health savings accounts and more!
- Employee discounts on CTech products!
- Generous incentive plans
- An opportunity to gain new experiences and skill sets - we want to know where you want to go! We aim to build off of your strengths and visions for YOUR future
- Work comfortably in our state of the art facility that you have to see to believe!