CUSTOMER SERVICE & INSIDE SALES REPRESENTATIVE

SpeedPro Mesa-Gilbert

CUSTOMER SERVICE & INSIDE SALES REPRESENTATIVE

Gilbert, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Monday - Friday

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Compensation and Benefits:

    Competitive Annual Salary

    Additional training/development opportunities

    Paid Time Off

    The Customer Service and Marketing Representative reports directly to the SpeedPro Imaging studio owner and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also helping to oversee and maintain the existing customer base.

    Core Functions:

    Create targeted marketing strategies, campaigns and collateral to target core business prospects

    Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation

    Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro brand

    Maintain and update studio website as needed

    Ensure that all external communications are on-brand and utilize consistent messaging

    Make follow-up calls to existing customers to ensure their satisfaction with end-products and to drive further business opportunities

    Drive a variety of lead development initiatives including list building and data mining programs, with the goal of scheduling client appointments

    Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings to prospective and existing customers

    Manage entire sales process from telemarketing to estimating and closing deals

    Other Required Skills:

    Highly motivated with a great attitude, and a desire to help others via an engaging personality and upbeat telephone personality

    Ability to maintain high level of engagement with customer base

    Exceptional time management and organizational skills

    Proactive and self-motivated to work independently and in a team environment

    Exceptional verbal and interpersonal communication skills

    Keen eye for visual design

    Professionalism, confidence, and willingness to roll-up sleeves and drive results

    Strong communication and listening skills

    Ideal Candidates Will Also Possess:

    1+ year of prior inside sales, and customer service experience

    Associate or Bachelor’s Degree

    Proficient in Microsoft Office. Prefer experience with Adobe products

    Experience with Corebridge is a plus