Benefits:
Monday - Friday
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Compensation and Benefits:
Competitive Annual Salary
Additional training/development opportunities
Paid Time Off
The Customer Service and Marketing Representative reports directly to the SpeedPro Imaging studio owner and is primarily responsible for developing and executing marketing campaigns to obtain new clients, while also helping to oversee and maintain the existing customer base.
Core Functions:
Create targeted marketing strategies, campaigns and collateral to target core business prospects
Utilize various digital marketing techniques (i.e., PPC) as well as more traditional marketing functions (i.e. direct mail) to increase lead generation
Oversee and develop content for blogs and social media accounts (Facebook, Instagram, LinkedIn, Twitter, etc.) to generate awareness of the SpeedPro brand
Maintain and update studio website as needed
Ensure that all external communications are on-brand and utilize consistent messaging
Make follow-up calls to existing customers to ensure their satisfaction with end-products and to drive further business opportunities
Drive a variety of lead development initiatives including list building and data mining programs, with the goal of scheduling client appointments
Manage and utilize proprietary CRM (customer relationship management) system to track calls and meetings to prospective and existing customers
Manage entire sales process from telemarketing to estimating and closing deals
Other Required Skills:
Highly motivated with a great attitude, and a desire to help others via an engaging personality and upbeat telephone personality
Ability to maintain high level of engagement with customer base
Exceptional time management and organizational skills
Proactive and self-motivated to work independently and in a team environment
Exceptional verbal and interpersonal communication skills
Keen eye for visual design
Professionalism, confidence, and willingness to roll-up sleeves and drive results
Strong communication and listening skills
Ideal Candidates Will Also Possess:
1+ year of prior inside sales, and customer service experience
Associate or Bachelor’s Degree
Proficient in Microsoft Office. Prefer experience with Adobe products
Experience with Corebridge is a plus