CUSTOMER SERVICE REPRESENTATIVE * ORMOND BEACH

JC HOME MEDICAL

CUSTOMER SERVICE REPRESENTATIVE * ORMOND BEACH

Ormond beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Job description:

    JC Home Medical is committed to providing an exceptional customer service experience. We value our employee’s and encourage growth through learning and recognition for a job well done. Employees are encouraged to share their ideas and to participate in problem solving and process improvement.

    Are you an enthusiastic, collaborative extrovert with exceptional communication skills, who can make an extraordinary first impression and build strong relationships with our referral sources and patients? Are you a quick learner who is highly motivated, goal-oriented and enjoys working in a fast-paced environment, and in delighting customers by providing prompt, quality service? If you answered yes to these questions and meet the below listed requirements then please apply now!

    Requirements:

    Customer service experience in an office/administrative environment

    Experience in Medicare and commercial insurance benefit verification

    DME/HME experience preferred

    Preference given to bilingual "English/Spanish"

    High level of comfort on the phone

    Ability to multi-task and maintain a high level of accuracy

    Experience with computers, Excel, Word and Outlook

    Friendly/outgoing personality and a passion for helping people and a positive attitude

    Adaptable to change

    Good attendance is a must!

    Team player

    Experience preferred:

    Working in the health care industry

    Medical insurance

    Customer Service

    Durable medical equipment

    Qualifications:

    High school diploma/GED