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Area Manager

CWS Corporate Housing

Area Manager

Bedford, TX
Full Time
Paid
  • Responsibilities

    Who We Are

    CWS Corporate Housing is a team of inspired people creating extraordinary experiences. We believe that our people are the foundation for our continued and growing success. We work hard to instill a fun, hardworking, and fast-paced work environment that offers care and support. We believe in community involvement and giving back. No matter how much we’ve grown as a company, we’ve maintained the foundation of our CWS culture. We are selective to hire the right person that fits our unique culture and values.

    What We Do

    CWS Corporate Housing offers short-term rentals that make your stay more enjoyable so you’re more effective at work. Our one-, two- or three-bedroom furnished rentals are in pet-friendly communities, feature full kitchens and include local phone service, expanded basic cable and high-speed internet access.

    Whether you’re an intern or an executive, if you’re taking an extended business trip or relocating your family for a job opportunity, you need a corporate apartment that has all the conveniences of home. We’ll make sure you have what you need to be at your best.

    We are committed to fulfilling your interim housing needs that’s personalized, innovative and dedicated.

    What You Will Do

    CWS Corporate Housing is seeking an Area Manager to direct and manage the area market’s operational performance by identifying risk, trends and growth opportunities to ensure profitability and exceptional customer service. We are seeking someone who will motivate and guide his or her team with confidence. The ideal candidate has the ability to simultaneously operate strategically and tactically while providing hands-on support to all team members.

    You will report to the VP of Operations and will work in our Dallas, TX office. You will manage the Dallas/Fort Worth Team.

    Your primary job duties include but are not limited to the following:

    Ensure the understanding and support of the CWS mission and philosophy among the team and to ensure that it is carried out on a day-to-day basis

    Develop and maintain a positive working environment including: motivate associates, build team morale, and develop and help each associate with career development goals.

    Analyze labor margins and ensure that standard and adequate staffing ratio is met on a regular and frequent basis.

    Monitor the set rates template to ensure profitability.

    Read, evaluate, and analyze monthly financial budgets.

    Review financial reports monthly to analyze revenue, gross margins, direct and indirect operating expenses, and overall financial performance for the month to determine if market is meeting or exceeding their budget and objective financial goals.

    Gain market visibility and market share for the area through marketing, relationship building, and other appropriate means.

    Seek and identify market strategies to increase margins and increase revenue growth for the area.

    Actively seek new business opportunities to meet or exceed financial goals.

    Seek and identify market strategies to increase margins and increase revenue growth for the area.

    Oversee all aspects of the business operations within the area market and overall quality assurance.

    Ensure that all property contracts and service level agreements are met.

    Manage occupancy by evaluating market trends to determine when to return units and when to acquire units for maximum profitability.

    Manage the inventory of corporate apartment units within the market and review/acquire additional inventory as needed.

    Handle all elevated customer service issues that arise.

    Conduct site tours including escorting prospective residents around apartment communities to introduce them to the community amenities and the desired apartment unit(s).

    Other duties as assigned.

    Required Qualifications:

    Bachelor's Degree strongly preferred

    Computer skills, particularly in Microsoft Office Suite applications such as Excel, PowerPoint and Outlook; smart phone technology

    6-10 years corporate housing, hotel or related management experience required

    Additional 4 years of general management experience is preferred

    4 years directly supervising a staff of 5 or more associates preferred

    Budget & financial reporting experience required

    What will set you apart from other candidates:

    Ability and skill for exceptional customer service skills and focus

    Ability for adaptability to a changing work environment and ability to be flexible to work as needed, including weekends and emergencies as required

    Ability to demonstrate commitment to company mission and values

    Ability to lead by example and drive results from others

    Empathy and ability to develop and lead people

    Strong planning skills: to think strategically and plan for both short-term and long-term goals

    Strong management skills: to organize and manage multiple priorities

    Strong conceptual thinking skills especially as it relates to financial concepts and analysis

    Strong analytical and critical thinking skills

    Adaptability and ability for problem resolution at a functional level

    Ability to confidently and independently use good business judgment and make reasonable decisions

    Strong presentation and oral/written communication skills

    Strong interpersonal skills to establish and maintain positive relationships with colleagues and clients

    Strong negotiation skills

    Ability to manage stress effectively and professionally

    Why Work for CWS Corporate Housing

    CWS Corporate Housing offers comprehensive benefits (medical, dental, health savings account, 401(k), life insurance, short-term and long-term disability), professional development, and a supportive environment. You will receive your birthday as a holiday, clothing allowance, fitness reimbursement, and so much more.

    Staying true to our values and shared employee compassion, CWS Corporate Housing is committed to donating funds for hours of volunteer work. Our unique program is designed to recognize volunteerism and encourage growth, leadership, creativity, and community involvement amongst our teams. Through our services, dedication, and leadership in both the corporate housing environment and philanthropy, combined with our business values, sense of care, and service livelihood.

    EOE/M-F/D-V

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