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JOB SUMMARY: Under the direct supervision of a licensed Physical Therapist or Occupational Therapist, performs client treatment programs and activities as prescribed and provides technical assistance regarding therapeutic programs, methods, and equipment, in accordance with company policies and procedures. This position is responsible for supporting the mission, vision and values of the company. 

QUALIFICATIONS - REQUIRED:

1. Education - High School Diploma or equivalent.
2. Skills - Ability to communication effectively, knowledge of physical therapy equipment and care, ability to follow written and oral instruction, ability to assist and prepare patients for treatment with various therapy exercises and equipment.

JOB FUNCTIONS:

• Patient Care Activities - To include use of hot packs and cold packs, performance of therapeutic US as directed by the Physical Therapist, supervising exercises that have been previously taught by the Physical Therapist, disconnecting patients from electrical stimulation units, assisting patients in setting exercise equipment, use of dumbbells, theraband, etc., transcribe information in the charts (checking off the exercise flow sheet by recording reps/weights, writing the name/date/ICD-9 code on billing sheets after the initial evaluation of the patient and other pertinent activities as deemed necessary.
• Clinical Duties - To include laundry-wash, dry, and fold, clean tables in between patient use, stocking carts with towels, pillowcases, etc.; cleaning of the exercise equipment at least once a day and more frequently as warranted, assisting with the tidiness of the clinic as needed to include emptying trash, vacuuming, straightening up the waiting room and other duties as deemed necessary.
• Office Duties - To include answering phones/how to operate the phones, how to take a referral, how to schedule patients including documenting cxl, NS and R/S of patients, how to take a co-pay/patient supply order, where to locate a supply for the clinic or for patient purchase, how to locate charts in the chart drawer, where necessary paper work is located, how to make up a new chart, how to use copiers/fax machine, how to administer initial evaluation paperwork and other tasks deemed necessary.

WE STRIVE TO PROVIDE AN INCLUSIVE WORK ENVIRONMENT WHERE OUR DIFFERENCES ARE CELEBRATED FOR THE VALUE THEY BRING TO OUR COMMUNITIES, OUR PATIENTS AND OUR TEAMMATES, AND WE COMMIT TO CONTINUE TO FOCUS ON DIVERSIFYING EVERY LEVEL OF OUR WORKFORCE ACCORDINGLY.

#LI-DNI  

Required Skills Required Experience

PERSONALITY / ATTITUDE REQUIREMENTS:

• Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must tolerate a fast-paced, hectic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Must have strong organizational skills with attention to detail.
• Must be able to manage multiple tasks, prioritize work, and ensure duties are completed within budget hours and within designated time-frame.
• Must be able to meet deadline/working to complete tasks by identified times.
• Must be able to perform at a high level of accuracy and efficiency.
• Must be able to be assertive when necessary to accomplish Company goals.
• Must be able to compile data and prepare financial reports accurately and timely.
• Must be able to positively deal with all levels of management.

ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES:

• Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Able to hear and see.
• Able to speak, read and write in English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.
• Able to tolerate temperatures of below 0 to 110 degrees.
• Able to work outdoors.
• Able to lift 25 pounds.
• Ability to learn financial software and computer systems, as needed.