Job Description:
This position provides overall human resource generalist support across all areas of Human Resources in the home office.
Specific responsibilities include, but are not limited to:
- Leading the implementation of human resource programs and initiatives
- Goal/Performance Management
- Process/tools
- Manager and employee training
- Goal-setting, mid-year reviews, year-end evaluations
- Leadership/People Management
- Personal coaching of senior managers on people challenges
- Facilitating training
- Giving constructive, actionable, behavioral feedback
- Conflict management
- Performance management of low performers
- Coaching/developing people
- Talent Planning/Assessment
- Training/coaching/leading process by function
- Leading calibration sessions by department/sub-group and roll up to organizational level
- Identifying specific pipeline gaps and training needs
- Following-up with managers on specific 'to-dos' at individual and departmental levels
- Individual Development Planning
- Process/tools
- Training of managers and employees
- 360 Feedback
- Process/tools
- Training of managers and employees
- Service-Level Agreements
- Overseeing and leading SLA process
- Employee Handbook/Policies/Procedures
- Thoroughly reviewing and modifying as appropriate
- HR Tools/Forms/Processes/Best Practices
- Building central online resource (Employee Resource Center)
- Oversight of Employee Relations Specialist ('triage' person)
- Outsourcing Leave Management
- Identifying vendor, working with Payroll & Benefits to transition, and communicating with and training home office and field
- Identifying manager capability gaps and developing training and coaching to address such gaps
- Ensuring ER Specialist role does not remove responsibility for decision-making from managers
- Providing ER support for field leadership as needed
- Leadership Survey
- Helping leaders set improvement targets and develop specific action plans
- Following-up to ensure communication, action-planning, and implementation occurs for all departments and functions
- Success Profile
- Roll out training to managers
- Supporting integration of the tool into the manager decision-making process for candidates
- Recognition
- Overseeing and maintaining Service Anniversary Recognition Program
- Overseeing Home Office Recognition Program
Required Skills
Required Skills:
Candidates for this position must possess:
- A solid working understanding of core HR tools, resources, structure, processes
- Demonstrated ability to design, develop, align the organization, and lead the implementation of projects and initiatives
- Demonstrated ability to build relationships and trust with employees and leaders
- Demonstrated ability to influence senior leaders
- Demonstrated ability to anticipate and proactively provide/propose solutions
Required Experience