Job Description

At Eataly, this role is referred to as a Quick Service Restaurant (QSR) Sales Associate. This person provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the General Manager of Quick Service Restaurants.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Compensation: This position pays a base rate of $17 per hour plus tips.

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!