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Customer Service

Caffe Nero

Customer Service

Jamaica Plain, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Now Hiring for all locations!!

    Immediate start and training available at our cafes. You will be responsible for helping customers by providing product and service information and resolving technical issues.

    JOB RESPONSIBILITIES:

    • Smile and welcome customers when they enter the coffeehouse
    • Prepare & serve handcrafted coffee beverages
    • Serve fresh baked pastries and handmade sandwiches
    • Provide 1 to 1 service to all customers; from hello to goodbye
    • Follow Caffe Nero coffee standards everyday
    • Develop and maintain a knowledge base of the evolving products and services

    JOB QUALIFICATIONS:

    • Must be passionate about taking care of customers and making them happy
    • Contribute daily to the Caffe Nero team
    • Get to know, support, and care for your Caffe Nero family
    • Enjoy working in a fun, yet demanding and fast paced environment
    • To succeed, we feel you will need to have a great attitude and lots of energy. In return you will receive full training on everything from how to make an Espresso to a Decaf Soy Latte to training to become a Manager in the future.
    • This is a great opportunity to start or advance your career.

    WHAT YOU CAN EXPECT Family Environment filled with Our people who are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design! Learning to perfect your coffee making skills and to deliver a top rate experience to our customers. The opportunity to develop your career -- fast! Over 80% of our current Store Managers started out as baristas, and we have ambitious growth plans.

    EMPLOYMENT TYPE:

    • Full time

    Please attach your resume to be considered.

    Company Description

    One of the most important things that makes Caffe Nero unique is its people. We seek those with warmth and a positive outlook on life that genuinely enjoy working directly with people because we know they're the key to our business. We have fun while we work and like to get to know our regulars. It's important for our stores to reflect the neighborhood and become part of it. For us, it's all about being part of a family, building something special and together sharing in the successes we achieve.