Job Description

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

CalBear Construction Inc. Can build Bathrooms: The appointments consultants run are specifically bathroom and kitchen remodels (mostly bathrooms). The great news is a lot of times home owners have other household things that need to be done (painting, drywall repair etc), we are a yes company we can handle those additional projects and that means additional commission for the consultant for add-on work.