Office Ambassador/Administrative Receptionist

Type: Full-time

Location: Citrus Heights, CA

Compensation: Hourly

FLSA Status: Non-Exempt

COMPANY DESCRIPTION

California Accounting & Tax, Inc. (CaAccounting) recently opened a new office in Citrus Heights, CA (Sacramento area) to service the local community. We pride ourselves on hiring locally staff to provide outsourced accounting, payroll and tax services to small to medium sized businesses, non-profits, and individuals. Our team of accounting and tax professionals work together on multiple clients in various industries. CaAccounting is an affiliate of The Hawaii Group, Hawaii’s leading business process outsourcing firm, which also owns Hawaii Accounting (HiAccounting). We strongly believe in working personally and directly with our clients, connecting through our core principles of integrity, transparency, and dedicated client service.

California Accounting has locations in Citrus Heights, Folsom, Lafayette, Lakeport and San Mateo (future location).

OFFICE AMBASSADOR/ADMINISTRATIVE RECEPTIONIST

POSITION SUMMARY

We are seeking a bright and cheerful candidate to join the Citrus Heights office team as our Office Ambassador/Administrative Receptionist. The Ambassador/Receptionist is primarily responsible for being a positive and welcoming touch point between the company and our clients and vendors. Additionally, the Ambassador/Receptionist functions to support the tax, accounting and payroll with their administrative needs. The ideal candidate understand the importance of client perception and hospitality and is self-driven, passionate and client service focused.

ESSENTIAL FUNCTIONS

Provides professional and hospitable welcome to all visitors, clients and vendors.

Answers and routes all incoming calls accordingly.

Manages conference rooms, calendars, and client scheduling needs.

Plans and coordinates hospitality activities for training and meetings.

Collects, organizes and prepares both incoming and outgoing mail.

Assists staff with outside reservations as needed (i.e. breakfast/lunch/dinner).

Coordinates food for team meetings and celebrations.

Maintains internal and external contact lists to include phone extension, email, birthdays, anniversaries, etc.

Monitors, tracks and reorders office supplies and snack foods for office staff as needed.

Office and break area organization and maintenance.

Helps with special projects as needed (i.e. build binders, draft communications, and maintain client files).

Assists management with administrative tasks as needed (i.e. scanning, faxing, expense reports).

Ability to organize and prioritize work and frequently communicates status as needed.

Self-driven and takes initiative, operating under minimal supervision.

Protects organization’s values by keeping client and staff information confidential.

Actively contributes to the overall positive culture of the company through a positive and willing attitude.

Ensures work is performed in compliance with the company’s established policies and procedures.

SKILLS & ABILITIES

The ideal Ambassador/Receptionist is professional, familiar with general office hospitality and can operate in a fast-paced, client focused environment. This person will meet most or all of the following requirements:

Education & Experience: High school degree or equivalent. Associates or Bachelor’s degree in business administration, or equivalent business experience preferred.

Computer Skills: Proficient knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook.

Other Requirements: Strong organizational skills, attention to detail, self-motivated, has ability to multitask and prioritize. Efficient communication skills both verbal and written. Perform other duties as required.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. California Accounting/Lakeport shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.

WORKING AT CALIFORNIA ACCOUNTING/CITRUS HEIGHTS

California Accounting/Lakeport encourages an active lifestyle by supporting our employees’ interests, efforts, and activities. California Accounting/Citrus Heights offers the traditional benefit packages, such as full medical, dental, vision, drug, disability, life insurance, 401(k), and profit sharing, as well as a generous PTO and holiday leave program, California Accounting/Citrus Heights also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company wide, California Accounting/Citrus Heights enthusiastically encourages their team members’ desires to be good citizens on and off the job.

We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule.

Gym/fitness reimbursements.

Cell phone reimbursement (for employees that use their phone for work).

Bus pass subsidy.

Regular in-office massage therapy.

Flexible work schedule with the ability to work remotely when needed.

Support of CPA, EA and continuing education.

Paid Time Off (PTO)

11 paid holidays (includes your birthday off).

Paid time off for volunteering.

Employee snacks and drinks.

Career advancement.

401(k), 4% matching and profit sharing (after eligibility requirements are met).

Health benefits (after eligibility requirements are met).

Life Insurance.

COMPENSATION

We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it is flexible enough to meet the different needs of our diverse employee population.