Job Description

The Social Media Coordinator plays an integral role in the day-to-day execution of community and organic social media coordination for the California Closets brand across all social media platforms.

This is a contract position that is funded through the remainder of 2024. Pay range is $24-$30 per hour.

Duties and Responsibilities:

• Responds to all comments, direct messages, and customer inquiries on our social media channels as well as expanding our brand reach and awareness through organic opportunities.
• Works closely with the Customer Service, Marketing, and Local Teams to make our social media experience exceptional for our audience.
• Ensure all inbound engagement, questions, and feedback is acknowledged and/or resolved in a timely manner by responding to all comments, direct messages, post tags, and customer inquiries across all California Closets’ social media channels with the brand tone of voice (channels include Facebook, Instagram, Pinterest, YouTube, LinkedIn).
• Help schedule content across all social media channels per approved content calendar.
• Help identify and organize strong UGC from our community to be featured on social, email, and other marketing channels.
• Contribute to the development of monthly social media webinars that provide best practices and updates to local teams which include Designers, Sales Leads, Design Leads, and Owner Operators.
• Record volume, sentiment, and key feedback of community engagement on each channel to inform our social strategy and overall marketing strategy.
• Contribution of all performance tracking and reporting on organic social media analytics in the weekly, monthly and ad-hoc/campaign templates.

Qualifications

• Bachelor’s Degree is required
• 1-2 years of experience in a social media support role with a deep understanding of social media and how it impacts a business.
• Excellent understanding of all social media platforms including Instagram, Facebook, Pinterest, YouTube, and LinkedIn.

Additional Information

Find us on Facebook, YouTube, and Instagram

We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

Privacy Policy: https://www.californiaclosets.com/privacy-policy/

Terms and Conditions: https://www.californiaclosets.com/terms-conditions/