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Communications Technical Assistant

California ISO

Communications Technical Assistant

Folsom, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Under the general direction of the Director of Communications and Public Relations, prepares and/or edits market notices in support of the corporation to facilitate consistent, accurate, and effective communication. Processes and coordinates requests for tours. Enforces internal policies that reinforce consistent and quality communications. Proofreads and edits a variety of technical and business documentation such as market notices, web content and eCurrent postings. Maintains a high level of data integrity and confidentiality. Department’s liaison between internal and/or external clients for tours and meetings.

    ESSENTIAL JOB FUNCTIONS:

    • Provides support to website administrators for content on the ISO website, intranet and social media sites.
    • Is accountable for the development, accuracy, maintenance, and distribution of customer communication.
    • Processes tour requests and directs to the appropriate staff member, or responds on behalf of the department.
    • Performs general administrative tasks and supports department as needed, orders supplies, processes incoming/outgoing communications (mail, e-mail, voicemail), manages corporate subscriptions, schedules meetings, photocopies, and coordinates visitor activities.
    • May be responsible for additional departmental projects.
  • Qualifications

    Qualifications

    LEVEL OF EDUCATION

    • This an entry/junior level contractor position. A bachelor’s degree in journalism, communications or public relations is required.

    AMOUNT OF EXPERIENCE

    • Three or more years’ related experience strongly preferred.

    SPECIAL CERTIFICATIONS OF TECHNICAL SKILLS

    • Proficiency in Microsoft Office Suites (Access, Word, Excel, PowerPoint and Sharepoint).
    • Copywriting and editing
    • Event planning/organization
    • Social media content management
    • Knowledge of AP Style
    • Basic understanding of HTML

    OTHER SKILLS AND ABILITIES  

    • Ability to understand complex issues and communicate them clearly to diverse audiences through text and graphics. 
    • Must be able to work with minimal supervision and prioritize effectively in a fast-paced environment. 
    • Must be able to communicate professionally at all levels within the organization, and work effectively in a team environment while maintaining a high level of individual productivity. 
    • Must have excellent multi-tasking, critical thinking, decision-making, oral and written communication skills.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.