WE ARE CURRENTLY HIRING FOR SCALE HOUSE REP- BILINGUALESSENTIAL DUTIES AND RESPONSIBILITIES:
Scale House Specialist is responsible for receiving incoming customers and drivers. They also handle cash payments for our public customers, they will be a licensed weighmaster responsible for creating certified scale tickets recording inbound and outbound weights.KNOWLEGE, SKILLS, AND ABILITIES:
Must have a strong face to face customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
Must have good oral and written English communication skills.
Must have good listening skills and elicit information.
Ability to establish and maintain an effective, professional, and calm working relationships with customers and co-workers.
Must be flexible and have ability to handle multiple tasks
Must be detail oriented and have concern for quality
Computer Skills and ability to operate a 10-key calculator are required.
Ability to learn and correctly interpret and apply policies and procedures.
Duties
Manage accurate intake of weights through our system.
Communicate with street customers, process public payments and monitor cash drawer.
Managing day to day operations of the cash drawer and scale house
Oversea input of data into our software and ensure all employees follow protocol
Process documentation and prepare reports relating to daily, weekly and monthly shipping
Keep supervisor and other coworkers informed of all shipments and paperwork
Keep supervisor and other coworkers informed of all problems or matters requiring attention
Work overtime and weekends as needed
Provide clerical and administrative support to the management and office
Oversee the general upkeep and supply needs of the scale house
Responsible for yard audits of empty and full trailers and bins
Ensure proper APB execution by drivers, material handlers and shipping receiving
Ensure proper packing list and shipping documents are executed prior to vehicles leaving
Amazon Destroy loads (end of the month)
Splits
Audits driver loads
Updates team with new prices with the guidance of General Manger
Assist with updating trash pictures and loads.
Working Conditions
· This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
· This employee is regularly required stand for long periods of time and to occasionally to sit, balance, kneel, and lift to 25 pounds.
· Must able to work a shift in the window of 8:30am-6:30pm and be available as requested to work weekends.