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Customer Service Rep

California Recyclers, Inc.

Customer Service Rep

Fontana, CA
Full Time
Paid
  • Responsibilities

    Now Hiring Customer Service Representative!!

    Competitive pay, great team and environment!

    Equal Opportunity Employer

    Fontana, CA

    Are you a team player? Looking for an awesome team to join?

    We are the group of motivated, career minded and aggressive team members you have been looking for!

    If you are in love with the environment, customer service and recycling then apply with us. We provide services that save today’s environment and tomorrows resources.

    This company is constantly growing and this position is dynamic, these are some of the main responsibilities but not limited to:

    · Manage assigned accounts

    · Prepares reports as needed

    · Answers calls as needed

    Ensuring accurate data entry for all customer information, contact and service needs

    Create literature and marketing materials as needed to promote brand and experience

    Providing clerical and administrative support to management and office

    Oversee new technology initiatives as it relates to marketing; auto-texting

    Collaborate with sales team, scale house and dispatch to execute excellence

    · Communicate with customers in various ways, such as: via phone, via email, & constant contact

    · When needed visit accounts (their facilities)

    · Become an expert on our Onboarding process:

    o Introduction to customer. Create raving Fans!

    o Monitoring and liaison to new accounts

    o Pictures of the loads: take/ request

    o Prepare reports

    · Assist sales process

    · Assist with Street Customer

    · Assist with new procedures that the Customer Service Department implements

    · Assist and execute different projects

    THE RIGHT CANDIDATE WILL POSSESS:

    1 yrs. experience in Customer Service

    Bilingual highly desired

    Ability to work flexible hours

    Strong organizational skills

    Basic MS Office and Computer skills

    Quick learner and intelligent

    Team Player

    Ability to work weekends and holidays

    Effective communication and interpersonal skills

    The desire to do the job right every time

    COMPENSATION PACKAGE:

    • $17.00

    • Health Benefits: Medical, Dental, Vision, Life, 401k

    • 3 days PTO

    • Accruable Vacation Time

    • Paid Holidays