Now Hiring Customer Service Representative!!
Competitive pay, great team and environment!
Equal Opportunity Employer
Fontana, CA
Are you a team player? Looking for an awesome team to join?
We are the group of motivated, career minded and aggressive team members you have been looking for!
If you are in love with the environment, customer service and recycling then apply with us. We provide services that save today’s environment and tomorrows resources.
This company is constantly growing and this position is dynamic, these are some of the main responsibilities but not limited to:
· Manage assigned accounts
· Prepares reports as needed
· Answers calls as needed
Ensuring accurate data entry for all customer information, contact and service needs
Create literature and marketing materials as needed to promote brand and experience
Providing clerical and administrative support to management and office
Oversee new technology initiatives as it relates to marketing; auto-texting
Collaborate with sales team, scale house and dispatch to execute excellence
· Communicate with customers in various ways, such as: via phone, via email, & constant contact
· When needed visit accounts (their facilities)
· Become an expert on our Onboarding process:
o Introduction to customer. Create raving Fans!
o Monitoring and liaison to new accounts
o Pictures of the loads: take/ request
o Prepare reports
· Assist sales process
· Assist with Street Customer
· Assist with new procedures that the Customer Service Department implements
· Assist and execute different projects
THE RIGHT CANDIDATE WILL POSSESS:
1 yrs. experience in Customer Service
Bilingual highly desired
Ability to work flexible hours
Strong organizational skills
Basic MS Office and Computer skills
Quick learner and intelligent
Team Player
Ability to work weekends and holidays
Effective communication and interpersonal skills
The desire to do the job right every time
COMPENSATION PACKAGE:
$17.00
Health Benefits: Medical, Dental, Vision, Life, 401k
3 days PTO
Accruable Vacation Time
Paid Holidays