Call Center Agent

Entertainment Travel Associates

Call Center Agent

Tampa, FL +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Job Type: Full-time / Entry Level
    Location: Houston, TX

    About the Role:
    We are looking for a Call Center Agent to assist with outreach, lead generation, and customer support. This position focuses on professional communication and helping customers learn about products and services.

    Key Responsibilities:

    • Make and receive calls to provide information and support to customers.

    • Assist in following up with potential leads and customer inquiries.

    • Maintain accurate call records and update customer databases.

    • Represent the company with a positive and professional attitude.

    • Support communication efforts between departments as needed.

    Ideal Candidate:
    A confident communicator who enjoys engaging with customers and supporting a team-driven environment.

  • Qualifications

    Qualifications

    • Excellent verbal communication and active listening skills.

    • Professional, reliable, and goal-oriented.

    • Strong multitasking and organizational abilities.

    • Team player with a positive approach.

    • Prior experience in customer service or call centers is helpful but not required.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Locations
    Tampa, FL • Houston, TX