Benefits:

401(k)

Company parties

Dental insurance

Free food & snacks

Free uniforms

Health insurance

Profit sharing

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary We are seeking a professional and personable Call Center Receptionist to be the first point of contact for our customers. In this role, you will answer incoming calls, direct inquiries, and proactively make outbound calls to promote our services and acquire new customers. You’ll play a key role in creating a welcoming experience and driving customer engagement.

Key Responsibilities

Answer inbound calls promptly and professionally

Greet and direct customers to the appropriate department or resource

Make outbound calls to promote services and acquire new customers

Provide accurate information about products, services, and promotions

Log call details and customer interactions in the system

Assist with administrative tasks like scheduling, data entry, and follow-ups

Maintain a professional, organized front-desk environment

Qualifications

High school diploma or GED required; college coursework preferred

Previous experience in a receptionist or call center role is a plus

Excellent verbal and written communication skills

Strong customer service orientation and a proactive attitude

Ability to multitask and handle both inbound and outbound calls efficiently

Proficiency with Microsoft Office and call center software

Detail-oriented and organized with a strong focus on follow-through