Abacus Corporation is a family-owned staffing leader with 80+ years of experience, providing modern workforce solutions nationwide. With a supportive culture and over 25,000 employees, we offer long-term jobs, competitive pay, benefits, and real growth opportunities.

Join the Abacus family.

This Call Center has an opening for a non- bilingual candidate.

Primary Responsibility:

• Examines and processes tax documents within area of assignment
• Confers with Taxpayers or their Representatives to discuss or explain issues, laws and regulations involving individual tax returns
• Performs computer research or basic investigation to gather additional data
• Review confidential tax information
• Provide account maintenance according to tax laws, policies, and procedures
• Provides knowledgeable and accurate information in a timely and friendly manner

Entry Qualifications:

• High school diploma required
• Minimum 1-year high-volume call center experience required
• Exceptional customer service and interpersonal phone etiquette skills
• Strong computer application skills
• Strong oral/written communication skills
• Ability to research accounts