Call Center Representative

Entertainment Travel Associates

Call Center Representative

Miami, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Job Type: Full-time / Entry Level
    Location: Miami, FL

    About the Role:
    We are hiring a Call Center Representative to assist with customer outreach, inquiries, and follow-ups. This role focuses on communication, customer engagement, and helping promote company services.

    Key Responsibilities:

    • Make and receive calls to assist customers and provide product information.

    • Support lead generation and follow-up processes.

    • Maintain accurate call records and customer databases.

    • Deliver friendly and professional communication at all times.

    • Collaborate with the customer service and sales teams to achieve goals.

    Ideal Candidate:
    A confident communicator who enjoys helping customers and contributing to a growing team.

  • Qualifications

    Qualifications

    • Clear and professional communication skills.

    • Organized, reliable, and goal-oriented.

    • Able to work in a fast-paced environment.

    • Positive and proactive approach to problem-solving.

    • Prior call center or customer service experience is helpful but not required.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.