Call Center Representative (Insurance Agency) – Hourly + Commission
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Location: Orlando, FL (In-Office Only) Schedule: Monday–Friday, 9:00 AM–5:00 PM Company: Jwanaix Group
Join a Serious, Fast-Growing Team — Not Just Another Job
Jwanaix Group is expanding, and we are looking for serious, reliable, motivated individuals who want more than just a paycheck — we want people who want to grow with us. When you join our team, we treat you like a partner, not a number. If you’re coachable, hungry for success, and ready to build a career, this is the place for you.
If you’re unsure about what you want or not ready to show up consistently, please do not apply. We invest heavily in our people, so we are only seeking candidates committed to learning, improving, and taking this opportunity seriously.
About the Role
As a Call Center Representative, you will work under the direct supervision of our Sales Manager, calling warm leads, pre-qualifying customers, and transferring them to a licensed Insurance Advisor who will help them secure the best insurance policy.
This job is ideal for someone who wants stability, growth, and a clear career path in the insurance industry. Experience is not required — we fully train you.
Daily Responsibilities
· Call warm, pre-generated leads
· Pre-qualify customers using proven scripts and training
· Transfer interested prospects to an Insurance Advisor
· Enter accurate notes into our CRM system
· Provide excellent customer service on every call
· Support the Sales Manager and complete additional tasks as needed
What We’re Looking For
· Serious and dependable — no excuses, no drama
· Professional communication and a clear speaking voice
· Coachable, patient, and willing to learn
· Basic computer skills
· CRM or customer service experience is a plus
· Must be authorized to work in the United States
· Must be able to work on-site in Orlando, FL (NOT remote)
Compensation & Benefits
· Hourly pay + performance-based commission
· Bonus opportunities
· Full training provided — no experience needed
· Career growth inside a fast-scaling insurance agency
· Supportive, high-performance team environment
Why Work With Jwanaix Group?
· You’re treated like a partner in the mission
· Real opportunity for advancement — not empty promises
· Consistent schedule (Mon–Fri, 9–5)
· Hands-on coaching and professional development
· We reward effort, discipline, and results
Ready to Build a Real Career? Apply Today.
If you’re dependable, motivated, and ready to grow with a company that invests in your success, we want to meet you. If you’re not sure what you want or struggle with commitment, this job is not for you.
Apply now and take the first step toward a rewarding, long-term future with Jwanaix Group.