Call Center Representative

United Partners Outreach Inc

Call Center Representative

Brainerd, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    No Weekends

    Bonus based on performance

    Paid time off

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Daily Contests

    Steady Work

    No Weekends

    Job Summary

    We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

    Responsibilities

    Place outbound calls

    Refer to premade scripts for a variety of customer service topics

    Use best practices in customer service techniques to develop rapport and build relationships with customers

    Attend trainings to maintain up-to-date skills and knowledge

    Qualifications

    Excellent phone and verbal communication skills

    Understanding of active listening techniques

    Ability to work well under pressure

    Highly organized with the ability to prioritize projects and manage time effectively

    This is NOT a remote position. To apply please call Brandon at 218-297-0342