Call Center Sales Agent

Summit Home Lending

Call Center Sales Agent

Huntington Beach, CA
Paid
  • Responsibilities

    Call Center Sales Agent No Experience Necessary This is an exciting opportunity for individuals looking to start a career in the mortgage industry. Summit Home Lending will provide on-the-job training, all the mortgage education, and tools to pass the NMLS SAFE exam. This is a career path in the exciting world of financial services. No Experience Necessary Bilingual (Spanish/English) is a plus, but not required Responsibilities: • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction • Work closely with the sales lead to stay up-to-date on service and product knowledge • Respond to customer inquiries, product and service questions, and customer complaints • Create records of customer interactions and follow up to ensure all questions have been answered • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Make outbound calls – Connect with clients & transfer them to Loan Officers. • Engage & problem-solve – Answer questions and build trust with customers. • Earn while you learn – Competitive hourly pay + performance bonuses. • Fast-track to Loan Officer – We’ll cover your NMLS prep, testing & licensing! • Crush goals & get promoted – Develop sales skills, close deals & level up. Qualifications: • Strong knowledge of customer interface and interaction • High school diploma, G.E.D. or equivalent • Must possess exemplary interpersonal skills, communication skills, and active listening skills Who You Are:Energetic & coachable – Ready to learn and grow. • Great communicator – Confident on the phone. • Sales or customer service experience? Big plus! • Looking for more than just a job – You want a career. No mortgage experience? No problem! We’ll train you every step of the way. This isn’t just a call center job—it’s your chance to build a high-earning career in mortgage lending. Apply now & let’s get started! Compensation: $35,000 - $48,000 Hourly + Bonuses

    • Make outbound calls – Connect with clients & transfer them to Loan Officers. • Engage & problem-solve – Answer questions and build trust with customers. • Earn while you learn – Competitive hourly pay + performance bonuses. • Fast-track to Loan Officer – We’ll cover your NMLS prep, testing & licensing! • Crush goals & get promoted – Develop sales skills, close deals & level up.

  • Compensation
    $35,000-$48,000 per year