Summit Home Lending is soaring to new heights, and we’re searching for a driven and ambitious Junior Loan Officer/Call Center Associate to join our fast-growing team! In this exhilarating role, you’ll work alongside our seasoned loan officers to generate new business and make a significant impact in a thriving market. While prior experience in the lending or mortgage industry is a bonus, we’re excited to offer comprehensive training that will empower you to reach your full potential. If you’re tenacious and relentless, thrive in a fast-paced environment, and are eager to seize opportunities as we expand, we want to hear from you! Take the leap in your career and join us on this thrilling journey of rapid growth and success—your future starts here! Responsibilities: • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Maintain customer accounts and update with new account information as needed • Reply to incoming calls from customers including products and service questions, general information, and complaints • Record customer interactions and follow up on their experience with our company • Identify common customer issues and bring them to the attention of the team • Generate 15+ quality leads for sales teams • Maintain sales targets • Study for NMLS Qualifications: • Experience working in a customer-oriented atmosphere • High school graduate, G.E.D. recipient, or equivalent • Display strong communication skills, active listening skills, and personal skills Compensation: $40,000 - $60,000 yearly

• Generate 15+ quality leads for sales teams • Maintain sales targets • Study for NMLS