Call Center Sales Representative Inbound & Outbound Onsite
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
About Us We are a growing healthcare practice specializing in hearing care, and we’re looking for a motivated In Office Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth.
What You’ll Do
Answer inbound calls from patients across multiple practice locations.
Make outbound calls to existing and former patients to schedule or confirm appointments.
Provide excellent customer service and build rapport with patients.
Handle appointment scheduling with accuracy and efficiency.
Support the team by assisting with call overflow when needed.
Work toward measurable goals with the opportunity to earn commission.
What We’re Looking For
Previous call center, sales, or customer service experience preferred.
Strong communication and listening skills.
Comfortable making outbound calls and handling inbound inquiries.
Detail-oriented with excellent organizational skills.
Motivated by results and enjoys working in a fast-paced environment.
What We Offer
Base hourly rate plus the potential to earn commission.
Training and ongoing support.
Opportunity to grow in a rewarding healthcare field.
A chance to make a real difference in people’s lives.
This position is in office only must be located in the Palmetto Bay, or surrounding areas