Virtual Customer Service Representative
Job Description
Location: North Austin This is a fully remote position
Exciting opportunity if you enjoy helping others.
Pay: $20.00/hr.
Class Start: TBD
Must be available for any 8 hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days.
This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program).
Assists with problem resolution, as needed.
Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed.
Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.
Additional Job Details: Requires experience with Microsoft
· Do you live in Austin, Texas?
This position requires for you to live within the Austin Area
· Can you pass a background check?
· Are you vaccinated?
Company Description
ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.