Job Description

REMOTE CALL CENTER AGENTS

SHIFT: MONDAY - SUNDAY : WILL HAVE ONE GUARANTEED OFF DAY.

JOB TYPE: FULL-TIME / 40 HOURS PER WEEK

PAY STRUCTURE: $12.50/HR.

BECOME PART OF THE CHASESOURCE TEAM! The Call Center Agent will provide support for customers needing assistance with completing and submitting documents to open a claim. We’ll give you three days of paid virtual training.

• Provide customer service for unemployment claims
• Answer all incoming calls accordingly
• Screen calls
• Transfer calls appropriate 
• Data Entry

ALL POSITIONS ARE WORK FROM HOME. EQUIPMENT REQUIREMENTS ARE LISTED BELOW.

EQUIPMENT QUALIFICATIONS:

• Laptop/desktop 
• Computer Type: PC compatible (no Macs or Chromebooks)
• Minimum OS Version: Windows 10 (with all recent updates)
• Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors
• Minimum RAM: 4GB or greater
• Minimum Graphic Resolution: 1024x768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)
• Monitor Size: 17 inches or larger
• Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)
• Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)
• Internet Speed: High Speed internet access, 5MBPS upload/download minimum
• Anti-virus Software: Must be on current version

Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.