Job Description

VIRTUAL CALL CENTER AGENTS

SHIFT: Must be willing to work a full-time shift scheduled between the operating hours of Monday – Sunday (7 AM – 10 PM)

JOB TYPE: Full-time / 40 hours per week

PAY STRUCTURE: $12.50/hr.

Become part of the ChaseSource Team! The Virtual Call Center Agents will provide customer service and support for residents calling in regarding unemployment insurance with the Department of Employment Security and questions or issues with submitting a claim or receiving information regarding a current claim. You will receive paid virtual training. All positions are work from home. Equipment requirements are listed below.

EQUIPMENT QUALIFICATIONS:

• Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent
• AMD Processor
• Computer Type: PC compatible (no Macs or Chromebooks)
• Minimum OS Version: Windows 10 (with all recent updates)
• Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors
• Minimum RAM: 4GB or greater
• Minimum Graphic Resolution: 1024x768
• Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)
• Monitor Size: 17 inches or larger
• Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)
• Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G
• wireless connections)
• Internet Speed: High Speed internet access, 5MBPS upload/download minimum
• Anti-virus Software: Must be on current version
• Headset: PC headset, preferably with noise cancelling microphone

Job Types: Full-time, Contract

Pay: $12.50 per hour

Company Description

ChaseSource combines the energy, excitement, and the fast pace of an entrepreneurial enterprise with the stability and resources of a large corporation. ChaseSource is one of the most opportunistic and agile staffing firms in the USA. ChaseSource is a minority-owned enterprise specializing in recruiting and helping organizations solve their staffing issues.