Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

About the Role: MBA CONSULT US LLC is seeking experienced debt collection professionals with native-level Spanish and fluent English proficiency to join our growing team.

If you have a background in collections, customer service, or negotiation, this is an excellent opportunity to further develop your skills in a fast-paced, performance-driven environment.

As part of our debt collection team, you will handle inbound and outbound calls, negotiate payment arrangements, and resolve outstanding cases with professionalism and empathy. This role requires resilience, strong communication, and the ability to balance firmness with customer care.

Key Responsibilities:

Manage inbound and outbound collection calls

Negotiate and arrange payment plans with clients

Handle claims settlements in line with company policies

Maintain accurate records and database entries

Resolve cases efficiently while ensuring compliance with regulations

Key Requirements (What We’re Looking For):

Spanish: Native speaker

English: Fluent / professional working proficiency

Previous experience in debt collection or financial services within a call centre environment (strongly preferred)

Minimum of a high school diploma or equivalent

Excellent written and verbal communication skills in English

Proficient in Microsoft Word, Excel, and Outlook

Strong problem-solving, negotiation, and time management skills

Reliable, detail-oriented, and able to work both independently and as part of a team

Clean criminal record

What We Offer:

Competitive compensation with performance recognition

Opportunities for professional development and career growth

Paid Time Off and Employee Assistance Programs

Recognition programs for outstanding performance

Company-sponsored events and activities

This is a remote position.