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Consumer Loan Processor

Call Federal Credit Union

Consumer Loan Processor

Richmond, VA
Full Time
Paid
  • Responsibilities

    Position Summary: Efficiently prepare and ensure consumer loan documents are complete, accurate and compliant.

    Essential Functions and Responsibilities:

    Ensure all underwriting stipulations are met prior to loan processing of all consumer loan products, excludes real estate loans.

    Update Dealertrack for all CU refinanced collateralized loans

    Compliance oriented- Maintains knowledge of local, state, and federal laws/regulatory requirements as related to Truth in lending, Reg B, Reg Z, and Bank Secrecy Act

    Identifies red flags, inconsistencies, and errors prior to loan disbursal in efforts to protect the member and organization

    Prepares and provides title information and package to account records associate for all processed loans to ensure lien perfections on collateralized loans

    Perform necessary loan maintenance

    Complete daily review of prior day funded loans to include verifying all required documents have been signed and imaged

    Handle stop payment requests for loan proceed checks

    Ensure branches are supplied with check stock inventory on quarterly basis or as needed

    Upkeep of procedures

    Assist in training and development of lending staff

    Provides loan servicing support, as needed.

    Highly efficient and creative- adapts to new loan processing systems quickly and suggests updates/enhancements/improvements to current documents and/or systems.

    Communicates effectively and in a timely manner- in writing and verbally, with team mates, insurance companies, dealerships, and vendors

    Actively participates in and completes all ongoing loan and sales training

    Adapts quickly to changes in work environment/structure

    Participates in self-development programs such as BVS courses.

    Consistently and quickly delivers high quality work- low audit errors, high volume of loans

    Prioritizes work quickly to deliver the best member experience

    Supports marketing loan efforts

    Advocate and demonstrate company brand

    Promotes and establishes a strong, positive and productive working relationship within the organization through commitment to the company’s vision statement, missions statement, and core values

    Other duties as assigned

    Qualifications:

    High school diploma equivalent work experience required

    One year lending experience

    Teamwork- Displays flexibility regarding schedule and fosters a spirit of cooperation to ensure the success of the team

    Ability to maintain confidentiality

    Ability to compose a professional letter or e-mail

    Ability to work independently with minimal supervision

    Displays an upbeat and positive attitude

    Attention to detail comes naturally- possesses strong organizational skills with great attention to detail

    Acceptable background check; credit, criminal and insurance

    Environmental Factors and Physical Requirements:

    This position requires the employee to work indoors in a typical office environment. While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk stoop, kneel, crouch and manipulate (lift, carry, move) light to medium weights of 1-25 pounds. Requires good hand-eye coordination, arm hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The employee frequently is required to sit, reach with arms, talk and hear.

    Location:

    4605 Commerce Road Richmond, VA 23234

    Hours:

    M-F 8:30-5, Saturday 9-12 pm as needed.