Job Description

Do you strive to make an impact in all that you do? Do you live for action and love fast paced work? Do you like to solve problems and bring forth world class solutions? If you said yes to each question this role might be right for you!

As an Accounts Receivable Supervisor, you will be responsible for securing and accurately applying payments from our clients. You will also research and resolve issues related to payment transactions. When dealing with our clients you need to display the greatest care in helping them resolve payment issues and bring current their accounts; “firm but fair” is the mantra!

That sounds nice but how about a little more detail you ask. You got it:

• Proactively identify and inform customers about unpaid accounts
• Negotiate payment arrangements to reduce delinquency
• Receive and post payment to customer's account
• Advise and follow-up with customers on unpaid accounts
• Maintain a great customer experience
• Provide accurate and detailed notes on account activity
• Assist in the training and development of more junior team members
• Initiate repossession proceedings or disconnect service, as a last resort
• Performs other related duties as assigned.

What should the right person bring to the party?

• 3 to 5 years previous experience in billing, customer service, or other related fields
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Ability to prioritize and multitask
• Previous leadership experience highly desired

What we will provide:

• Competitive pay
• Stellar benefits to include: Medical/Dental /Vision, 401K with company match, Paid time off, and much more
• Career development
• A team that cares

Caltronics Business Systems or CBS (a Flex Technology Group company) is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate based on race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.

Company Description

Since 1975, Caltronics has been providing California with leading edge technology and award winning service in the document management and software solutions industry. Caltronics is a family owned and operated company with offices throughout California and Arizona (Infincom) to serve you locally and nation wide. Today Caltronics and Infincom offer the most advanced digital copiers, high speed color printers and copiers, multi-functional devices, fax and scanning systems, and document management software available. In fact, Caltronics has sold and installed more digital systems than any other independent dealer in the United States. Our people make the difference because we employ the most tenured sales and support staff in California and Arizona. For seven years running, we have been awarded “Top 50 Dealers” in the United States for customer service and support by Office Dealer Magazine. In addition, we have been the # 1 Western Region Konica dealer for 21 years! Caltronics is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.