The On-Call Building Assistant is responsible for providing excellent customer service as well as monitoring and assisting with the safety and security of each building and our tenants. Most Plymouth buildings are staffed 7-days a week and some are staffed 24-hours a day. The On-Call Building Assistant position is responsible for assisting the Building Manager in tenant management, enforcing building rules, performing janitorial tasks and building maintenance. In the absence of the Building Manager, the On-Call Building Assistant is responsible for responding to and reporting tenant and building emergencies. The On-Call Building Assistant maintains service-delivery based on the values inherent in Plymouth’s mission, the principles of cultural proficiency, the tenets of harm reduction and the ‘housing first’ philosophy. This is a unionized position represented by Local 8 of the Office and Professional Employees International Union (OPEIU).
LOCATION: All Plymouth Housing properties
SCHEDULE: Shifts chosen from 8:00am-4:00pm // 4:00pm-12:00am // 12:00am-8:00am
ESSENTIAL JOB FUNCTIONS
(Responsibilities, accountabilities, and competencies; may not include all duties of this job)
BUILDING SECURITY
JANITORIAL
LIGHT MAINTENANCE
ADMINISTRATIVE
ATTENDANCE
ESSENTIAL JOB QUALIFICATIONS
(Any equivalent combination of knowledge, skills, abilities, education, and experience)
EDUCATION: High school diploma or GED equivalent.
EXPERIENCE: Previous customer service experience required.
LICENSURE/CERTIFICATION: N/A
OTHER QUALIFICATIONS: Must have personal skills to communicate effectively with tenants and the public, and maintain professional boundaries with tenants. Must be able to work independently as well as in a team environment. Must be able to read, write and understand English. Experienced with Microsoft Office applications Word and Outlook. Must be able to work efficiently and effectively with customized databases and technology, and conduct Internet research. Must be able to respond promptly to phone calls and emails.
PREFERRED EXPERIENCE: Experience with diverse, low-income or special needs population. Experience in rule enforcement, including lease and building rules as well as Seattle Landlord Tenant law. Janitorial, light maintenance or security experience preferred. Previous employment in social services, supportive housing or mental health desired.
COMPENSATION
$18.88 per hour base pay
Required Skills Required Experience
Juris Doctor (JD) or equivalent foreign degree required with 8-10 years of experience. Extensive past international travel relating to international program development (study abroad, institutional partnerships, etc.) is required. Strong communications skills, organizational skills, ability to multi-task and prioritize among competing tasks. High degree of sound judgment, tact, and confidentiality. Strong administrative skills are essential. Must be willing to travel both domestically and internationally, sometimes on short notice. Must be able to supervise full-time employees effectively, and to counsel both foreign and American law students. Works to build an environment that promotes and facilitates the success of Diversity and Inclusive Excellence. Flexibility to work nights and weekend, and outside of regular office hours.
Computer skills to include: Microsoft Office (Word, Excel, PowerPoint, Outlook)
PREFERRED: Prior experience as a law faculty or running international programs is a strong plus. Foreign language skills are particularly helpful. Fluency in Spanish and/or French desirable. Familiarity with Banner, TerraDotta, ACES2 systems.