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Travel Agent

Calypso Travels

Travel Agent

Remote,
Paid
  • Responsibilities

    We’re looking for an enthusiastic, highly motivated individual with a passion for the travel industry to provide excellent customer service to clients. Applicants should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced environment, we want to hear from you! A travel agent, also known as a travel coordinator, vacation coordinator, or vacation planner, is responsible for organizing, coordinating, and booking travel arrangements for individuals, families, or groups. Their primary goal is to ensure that clients have a smooth and enjoyable vacation experience. Benefits • All training included including daily training opportunities and recorded training • Travel Perks • Travel Licensing, Certification & E&O Insurance included • No contracts, no quotas • Flexible schedule Practical experience and knowledge of the travel industry are a plus but not required. We train you on all aspects of the opportunity. Responsibilities: • Advise clients on travel arrangements based on their travel preferences, needs, and budgets • Plan and book complex travel itineraries, including air, hotel, and car rental reservations • Research and recommend travel destinations, modes of transportation, travel insurance, and visa requirements • Communicate with clients via phone and email to confirm bookings and make changes to travel arrangements as necessary • Work with travel suppliers and vendors to find the best rates and ensure the highest level of customer service • Provide exceptional customer service throughout the entire booking process • Keep updated on travel trends, destinations, events, and regulations • Client Consultation: Consult with clients to determine their vacation preferences, budget, and any special requirements • Destination Research: Research various travel destinations, accommodations, attractions, and activities to create customized vacation packages tailored to clients' needs • Travel Planning: Plan and organize all aspects of the vacation, including flights, accommodations, transportation, activities, tours, and dining reservations • Itinerary Creation: Prepare detailed travel itineraries outlining the daily activities, reservations, and contact information for the client's reference • Budget Management: Work within clients' budget constraints to create cost-effective vacation packages, negotiate with vendors, and obtain the best possible deals • Documentation: Handle all necessary documentation, such as passports, visas, travel insurance, and other required paperwork • Customer Service: Provide excellent customer service by addressing clients' questions, concerns, and special requests promptly and professionally • Collaboration: Coordinate with airlines, hotels, tour operators, and other service providers to ensure all reservations are accurate and confirmed • Emergency Support: Provide assistance to clients in case of travel emergencies, flight cancellations, or other unforeseen circumstances during their vacation • Follow-up: Follow up with clients after their vacation to gather feedback and ensure their satisfaction with the services provided • Sales and Marketing: Promote vacation packages and travel services to attract new clients and expand the customer base Qualifications: • Knowledge: In-depth knowledge of various travel destinations, cultures, and attractions. Familiarity with travel trends and industry developments is a plus but not required. • Communication Skills: Excellent communication and interpersonal skills to interact effectively with clients and travel partners. • Organizational Skills: Strong organizational skills to manage multiple clients and bookings simultaneously. • Attention to Detail: Attention to detail is crucial to creating accurate and error-free travel itineraries and arrangements. • Problem-solving: Ability to handle unexpected situations and resolve problems efficiently. • Computer Proficiency: Familiarity with computers and navigating websites. • Customer Focus: A customer-centric approach with a focus on providing exceptional service to clients. • Coachable: we provide all training, live and recorded to help you but must be willing to follow our training and be coachable. • Must be 18+ and reside in the United States • Must have reliable internet and a phone, tablet, or laptop computer • Excellent communication and interpersonal skills a plus • Ability to manage multiple tasks and priorities • Attention to detail and accuracy in all aspects of work • Ability to multitask and time manage • Strong attention to detail and organizational skills • Ability to work independently and as part of a team Compensation: $35,000 - $45,000 yearly

    • Advise clients on travel arrangements based on their travel preferences, needs, and budgets • Plan and book complex travel itineraries, including air, hotel, and car rental reservations • Research and recommend travel destinations, modes of transportation, travel insurance, and visa requirements • Communicate with clients via phone and email to confirm bookings and make changes to travel arrangements as necessary • Work with travel suppliers and vendors to find the best rates and ensure the highest level of customer service • Provide exceptional customer service throughout the entire booking process • Keep updated on travel trends, destinations, events, and regulations • Client Consultation: Consult with clients to determine their vacation preferences, budget, and any special requirements • Destination Research: Research various travel destinations, accommodations, attractions, and activities to create customized vacation packages tailored to clients' needs • Travel Planning: Plan and organize all aspects of the vacation, including flights, accommodations, transportation, activities, tours, and dining reservations • Itinerary Creation: Prepare detailed travel itineraries outlining the daily activities, reservations, and contact information for the client's reference • Budget Management: Work within clients' budget constraints to create cost-effective vacation packages, negotiate with vendors, and obtain the best possible deals • Documentation: Handle all necessary documentation, such as passports, visas, travel insurance, and other required paperwork • Customer Service: Provide excellent customer service by addressing clients' questions, concerns, and special requests promptly and professionally • Collaboration: Coordinate with airlines, hotels, tour operators, and other service providers to ensure all reservations are accurate and confirmed • Emergency Support: Provide assistance to clients in case of travel emergencies, flight cancellations, or other unforeseen circumstances during their vacation • Follow-up: Follow up with clients after their vacation to gather feedback and ensure their satisfaction with the services provided • Sales and Marketing: Promote vacation packages and travel services to attract new clients and expand the customer base