Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Summary

The Assistant Manager is responsible for providing customer service to all residents and prospects and assisting the community manager with managing the community. Duties include maintenance of financial transactions and records of the apartment community, generating correspondence relating to resident financial and tenancy matters, and reporting the financial standings each month.

The Assistant Manager, as with all members of the company is expected to conduct himself/herself in a manner, which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. The Community Manager consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.

Duties

Post rent in a timely manner and in accordance with SGI Policy & Procedures.

Daily rental input.

Handles move-in/move-outs leases.

ITV's

Post SODAs

Provide current detail unit status daily.

EOM responsibilities.

Rent increase input.

Maintain residential delinquency report.

Email retrieval & distribution.

Maintain all filing

Maintain the work area in a neat and professional manner.

Answers telephone and email leads by responding to leasing inquiries. .

Leases apartments by actively marketing and promoting the apartment community.

Responsible for accurately and timely Yardi input

Posts one Craigslist ad daily.

Compiles paperwork with lease, associated addendums and forms in compliance with policies and procedures.

Reviews the lease and lease documents of new residents.

Prepares routine reports and shares information with on-site management team.

Works with the team assigned to ensures all information is input into Yardi by the close of each business day.

Provides customer service per SGI core values and customer care service standards.

Demonstrates the ability to handle resident concerns and direct them to the CM when appropriate.

Performs other duties as assigned.

Knowledge and Experience

Bookkeeping or basic accounting background.

Property accounting experience preferred.

High School diploma or equivalent required.

College degree or some college preferred.

Skills and Abilities

Effective written and verbal communication

Yardi preferred

Basic math skills

Time management and organization skills

Work Environment

The Assistant Manager works on-site at the apartment community and interfaces with external/internal customers and residents, on a daily basis. The position work schedule varies depending on the property. Hours are usually scheduled from 9:00 a.m. – 6:00 p.m. five days per week. The position is required to work weekends, however, the Assistant Manager should be flexible with availability depending on the needs of the property.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work.