SilkRoad Technology's software and services platform helps our clients attract, retain and align people to their business. Our solutions start with Global Client Services to provide strategic HR and business expertise. SilkRoad Technology then designs secure solutions tailored to business requirements at scale for global companies. We deliver personalized experiences for employees to drive engagement across the employment lifecycle and enable measurable and better business outcomes.
Our Product Management is seeking a Product Manager to gather and deliver software product requirements and specification documents for prioritized features, define the product vision and work closely with internal teams and customers to guide and assist product development.
Your contributions to SilkRoad will include:
- Managing the entire the product life cycle of a product.
- Bringing a business understanding of Human Resources processes to feature analysis, development and UX.
- Gathering feedback from Clients, Sales, Marketing, Support/Services, Development and market to understand, analyze, and prioritize current needs and market demands.
- Developing long-term strategy for our product(s) and translating that into an achievable road map.
- Developing and delivering product requirements, specification documents, and use cases for prioritized features.
- Monitoring status of development projects supporting new features.
- Conducting business-level verification and market testing of new features.
- Working closely with development teams to guide and assist development of features.
- Acting as a product subject matter expert within the company and participating in the research and analysis of opportunities to include innovative capabilities and features.
- Assisting with sales enablement and product positioning.
- Keeping abreast of related product trends in the marketplace.
- Making presentations to clients, employees, and analysts in various events including training sessions, user conferences, analyst briefings, and marketing webinars.
Required Skills
- Able to develop effective working relationships and collaborate with multidisciplinary internal teams and customers.
- Technical innovator, focused on delivering world-class user experience.
- Ability to position product and features to enable Sales to effectively compete in the marketplace.
- Strong communication skills with the ability to present solutions to both internal teams, customers and prospects.
- Strong organizational skills; capable of prioritizing and meeting strict deadlines.
- Detail oriented with excellent analytical and problem resolution abilities.
- Proficient with computer software including Salesforce and MS Office, including Word, PowerPoint and Excel.
Required Experience
- Bachelor’s degree in Computer Science, Business or related field strongly preferred.
- Minimum of 3 years of product management or product development experience.
- Proficient with Agile development methodologies.
- Experience working with offshore/nearshore teams.
- Proven track record of leading and delivering projects on time and within budget.
- Background in Human Resources business processes and software, with strong understanding of how to translate processes to product features and user experience.
- Knowledgeable of all phases of the software development life cycle (SDLC).