Campbell Street Senior Living has been presented with Great Place to Work!

Overview: Campbell Street Senior Living is seeking a qualified and experienced Hospital Liaison to join our team. As a premier provider of long-term care, skilled nursing, assisted living, and independent living facilities primarily in the Midwest, we are dedicated to delivering exceptional services and support to our residents and their families. The Hospital Liaison plays a vital role in facilitating seamless transitions for patients from hospitals to our senior living communities, ensuring continuity of care and exceptional quality of life.

Qualifications:

Prior experience in skilled nursing or senior housing is required.

· Minimum two (2) years’ experience in outside sales, marketing, or related experience

· RN or LPN preferred, clinical healthcare, or related experience

· Experience in healthcare related lead generation preferred

· Bachelor’s degree preferred

· Experience in post-acute or acute organization preferred

· Ability to travel as needed

· Must be capable of maintaining regular attendance

· Must be able to perform essential functions of the position with or without reasonable accommodation

· Must qualify for employment, after criminal background check, per guidelines of the Iowa Department of Human Services

Duties and Responsibilities:

• Facilitate relationship building and maintain partnerships with key hospital accounts or assigned hospital systems
• Conduct proactive rounding and on-site visits at the assigned hospitals 90-100% daily
• Act as an initial contact for admission decisions from area hospitals for all Campbell Street Senior Living communities
• Conduct pre-placement clinical and financial screens of potential referrals, admit and make quick decisions on appropriate placement of patients to a community, company- wide
• Meet with patient and patient family at the hospital to answer questions. Work collaboratively with the healthcare teams on placement and handoff for admission and partnership with patient/family transfers
• Collaborate with patient or representative, physicians, hospital staff, facility staff to ensure seamless transfer to the healthcare community
• Convey accurate patient care information inclusive of physician orders for admission
• Work with the hospital discharge planners and facility to make all transfers successful
• Identify patient care, equipment, personal and educational needs, and convey the information to the facility staff / healthcare community
• Regular communication with the facility regarding appropriate placement, admission, room assignment and roommates and census updates
• Develop and maintain admission and marketing strategies for the hospital account(s)
• Assist in identifying training needs for facility transition of care team to eliminate clinical barriers to admission
• Collaborate with the VP of Clinical, Regional and other Support Services to ensure safe transitions of complex and all patients
• Advocate for patient interests and needs
• Identify referral opportunities through market intelligence and territory management data
• Match company, facility services with patient needs
• Meet and exceed company established targets
• Effectively utilize company resources to grow business
• Collaborate with appropriate center employees to determine new sources for leads
• Utilize company database to input all lead activities on a daily/weekly basis
• Collaborate with facility teams on the quarterly business planning process
• Report to appropriate management the 30/60/90 day business development plan

Benefits:

• Inspiring leadership team fostering a fun and diverse culture, supporting long-term career growth.
• Defined career path with opportunities for advancement within the organization.
• Tuition reimbursement assistance to support continuous learning and professional development.
• Comprehensive benefits package including Medical, Dental, Vision, EAP, Matching 401K, Life and Disability insurance, and more, effective from the first day following 30 days of employment.
• Paid Time Off and Holiday Pay for work-life balance.
• Same Day Pay option available.
• Annual Income Increases (at the discretion of the market).
• And more!

At Campbell Street Services, we put you first, and offer fantastic career opportunities! Experience the delight of working for a company that cares about you and your career goals. You’ll enjoy a positive, progressive, and fun place to work and reap the benefits of being a Campbell Street Senior Living, Hospital Liaison.