ABOUT AMEX

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible- and we’re proud to back each other every step of the way.

JOIN TEAM AMEX AND LET’S LEAD THE WAY TOGETHER.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

BUSINESS UNIT/ROLE SPECIFIC INFO

SUMMER INTERN STRATEGY & ANALYTICS ANALYST POSSIBLE TEAM PLACEMENTS: Successful candidates will be placed within one of the below areas of the organization:

• GLOBAL CONSUMER SERVICES GROUP (GCSG) is responsible for growing the American Express consumer business worldwide, strengthening our global leadership position in the premium space, and delivering exceptional, differentiated customer experiences. GCSG comprises of local sales and marketing, travel and lifestyle services, and global consumer products including lending, cobrands, and premium products and benefits, as well as the teams which develop and support the digital, risk, and information management capabilities across American Express.

• CONSUMER BANKING: This team, was created to meet the financial services needs of our customers and build upon a broader Membership promise. This new and growing team will drive AXP’s innovation in banking services, identifying customer needs and innovating around new digital banking products that deliver differentiated value. As a growing team, we are looking for colleagues who enjoy building from the ground up, have a strong external perspective and will roll up their sleeves to accomplish common goals.

• US CONSUMER SERVICES: This team is responsible for making membership essential by creating and delivering our suite of differentiated products & services. This team drives the strategy, sourcing, and delivery of proprietary lend, cobrand, and premium consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.

THE SPECIFIC JOB RESPONSIBILITIES WILL DEPEND ON THE TEAM YOU ARE SELECTED IN FOR A SUMMER INTERNSHIP ROLE. BROADLY THE ROLE MAY ENTAIL SOME OF THE BELOW LISTED RESPONSIBILITIES:

• Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance

• Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis

• Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects

• Integrate new data sources and capabilities to drive key business decisions

SKILLS/EXPERIENCE

• Passion for improving end-to-end customer experience, innovation and customer first thinking

• Strong interest in digital space and ability to collaborate with technology and product partners

• Independent thinker who’s organized, has great attention to detail, and can multi-task while still taking into account the big picture

• Strong analytical and decision-making skills - must have the ability to compile, analyze, research, and link complex issues

• Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously - must be a self-starter

• Excellent written and verbal skills, with the ability to effectively communicate at all levels

• Willingness to learn and master new systems

• Knowledge of MS Office applications required

• Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus

REQUIREMENTS/QUALIFICATIONS

• Currently enrolled in a full-time Bachelor’s degree program

• Students must have a graduation date between December 2023 and June 2024

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by December 30th.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

US Job Seekers/Employees -Click hereto view the “EEO is the Law” poster and supplement and thePay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window:https://www.dol.gov/agencies/ofccp/postersto access the three posters.

American Express is a globally integrated payments company, providing customers with access to products, insights and world-class experiences that enrich lives and build business success.