Job Description

CUSTOMER SERVICE REPRESENTATIVE I – COSTA MESA, CA

LOCATION: Costa Mesa, CA

TERM: Contract position – 7 months (extendable)

SHIFT: Monday to Friday – 7:00 am to 4:00 pm

JOB SUMMARY:  Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

RESPONSIBILITIES:  •    Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.) •    Answer customer inquiries in a timely manner •    Maintain customer relations •    Remedy customer issues •    Communicate and coordinate with internal departments •    Act as backup for front desk (i.e., covering phones, greeting visitors) •    Cold call customers •    Work with customers to understand and anticipate future needs

QUALIFICATIONS: •    Experience: 0-2 years •    Requires a high school diploma or equivalent  •    Entry level job with little or no prior relevant work experience •    Acquires basic skills to perform routine tasks •    Work is prescribed and completed with little autonomy •    Works with either close supervision or under clearly defined procedures

Company Description

Can-Tech is a principal staffing service for aerospace, manufacturing, logistics, IT and skilled trades. We are proud of the relationships we have built over the years with our clients and contractors, and we will continue to revitalize our services to meet the needs of those who count on us. We have been in business for over 40 years, and boast a diverse and very experienced management team, as well as a dedicated group of recruiters. We are proud of the relationships we have built over the years with our clients and contractors, and we will continue to revitalize our services to meet the needs of those who count on us. Can-Tech’s mission is to connect the right people with the right job opportunities. We are passionate about what we do, and we approach each assignment with unmatched creativity and industry knowledge. We want to be known for our honesty and expertise, and as a company that works hard to build lasting relationships.