Job Description
CANADA GOOSE IS HIRING FOR SEASONAL BRAND AMBASSADORS!
Our seasonal period runs from mid September for approximately 4 to 5 months. We are looking for full-time and part-time seasonal employees.
Our Brand Ambassadors are responsible for creating highly engaging customer journeys. Canadian Warmth “Expertise in any recommendation, warmth in every interaction” is how Canada Goose brings those journeys to life. We are looking for passionate retail professionals like you to join our Canada Goose team. Be a part of something great!
ABOUT THE ROLE
In this role, you will be responsible for:
- STORE FINANCIAL PERFORMANCE:
- Achieve or exceed personal sales targets and productivity standards.
- ENGAGEMENT:
- Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
- Attend and participate in all store meetings, events and product knowledge sessions
- CUSTOMER EXPERIENCE:
- Ensure an outstanding customer experience
- Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as; conversion, average dollar per transaction, average unit retail
- Contribute to respective location’s Units per Transaction (UPT) by introducing new, underperforming and strategic categories
- Develop, maintain and drive personal customer relationship management through clienteling and after sale customer engagement
- Leveraging in store elements to provide a memorable experience
- OPERATIONAL EXCELLENCE:
- Compliant of store operating procedures to minimize store shrink
- Handle all Point of sale (POS) transaction in compliant to company standards
- Support in the upkeeping overall physical store maintenance and standards
ABOUT YOU
- 2 years retail experience, preferably in a customer focused environment
- Proven track record of successful sales experience
- Experience working with affluent and luxury brands is an asset
- High-volume traffic experience is an asset
- Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
- Proficiency in another language is an asset
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