Job Description

Our office is RAPIDLY GROWING and we are looking to TRAIN THE RIGHT INDIVIDUAL to fit right into our company. We are currently seeking to fulfill a FULL-TIME POSITION. Our Marketing/Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. Also, responsible for marketing events, cold-calling new clients, past clients and warm leads. 

Insurance industry or agency experience and knowledge is NOT REQUIRED but would be a greater benefit relating to customers in the beginning for this position.

ALL APPLICANTS MUST COMPLETE AN ONLINE ASSESSMENT UPON APPLYING FOR THIS POSITION TO BE FURTHER CONSIDERED.

BENEFITS

• HEALTH INSURANCE
• LIFE INSURANCE
• PAID HOLIDAYS
• BASE SALARY WITH COMMISSIONS 
• BONUS OPPORTUNITIES
• PAID TIME OFF (PTO)
• SUPPLEMENTAL INSURANCE
• WEEKENDS OFF
• HOLIDAYS OFF
• SIGN ON / HIRING BONUS
• HANDS ON TRAINING

RESPONSIBILITIES

• Make 40-50 outbound calls per day. 
• Set-up 10 New Business appointments per day. 
• Process customer policy change requests.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Provide exceptional customer service.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.

REQUIREMENTS

• Confident, self-starter who works well independently.
• Must have the ability to multi-task.
• Great customer service skills.
• Strong work ethic and leadership skills.
• Strong communication skills.