Benefits/Perks

Competitive Compensation

Flexible Scheduling

Career Growth Opportunities

401K

Paid PTO

Car allowance

Job Summary

We are seeking an experienced Canon copierTechnician to join our team. As the MFP Technician, you will be responsible for ensuring customers primers, copiers, scanners systems, are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the repair, maintain our customers office equipment in Peak performance status. As well as a achieve total customer satisfaction, so allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.

Responsibilities

Maintain hardware in working order

Have a great response time

Install and configure software

Train customers in best practices in technology and how to use and equipment

Assess customers, issues and solutions, for their environment to run that optimal conditions.

Run schedule, PMs and guaranteed up time for the customer.

Maintain optimized MFP's

Qualifications

A bachelor’s degree in Computer Science or a related field is preferred

Previous experience as an MFP's Technician or an MFP's Certification is preferred

Strong troubleshooting and analytical skills

Ability to work well as part of a team

Strong written and verbal communication skills

Understanding customers need some frustrations.