Position: Customer Service Representative III – JP202664

Full-Time: 40 Hours

Location: Pennington, NJ

Contract to Hire: ASAP Start (once onboarding clears) – 11/18/24 (12 Months)

Pay Range: $21.00 hourly, paid weekly.

Schedule: Monday – Friday; 8 AM – 6:30 PM

FULLY ONSITE – Please note that this role is required 5 days in office.

Job Description:

• BMC Centralized Document Control is a processing center-based environment that is responsible for the centralized review and approval of various retirement and retail distribution and disbursement requests.
• The Centralized Document Control Associate is responsible for performing a complete review of all transactions assigned to their work queue and ensuring that client instructions are being processed as requested.
• Additionally, associates will use written communication skills relating to direct and indirect client interaction through distribution requests while maintaining their weekly goals.
• Request and interactions will range from retail and retirement account knowledge on general IRS guidelines to processing distribution requests entered by the branch offices for our national clients.
• All incoming associates will undergo an extensive training course with both classroom and on the job training with a certified mentor.
• Candidates should be self-motivated, eager to learn, and detail oriented within the workplace environment.
• Internal Career Progression opportunities afford hard working individuals the ability to create a well-rounded work experience.
• Candidate should have experience in customer service and be able to work in a team environment.

Requirements:

• Excellent written and oral communication skills required.
• Strong computer and keyboard skills required.
• Ability to manage issues through to resolution required.
• A 4-year college degree is desired.

\#IND2

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon can improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com