Residential General Manager

Canon Recruiting Group

Residential General Manager

West Hollywood, CA
Full Time
Paid
  • Responsibilities

    POSITION: Residential General Manager

    FULLTIME/PARTTIME: Fulltime

    LOCATION: Hollywood and Westwood area

    SCHEDULE: M-F with flexibility needed

    PAY RANGE: $80k – $100k
    (Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)

    JOB DESCRIPTION:

    • A Los Angeles-based owner, operator, and developer of multifamily real estate throughout California and the Southeast with $2 billion assets under management. The company focuses on acquiring assets where it can add value through renovations, improved management, new construction additions, or other sources to deliver above market returns to limited partner investors. The company has an entrepreneurial culture that is fast paced but rewarding.
    • We are seeking a motivated and results-oriented General Manager to join our growing team. In this role, you will play a pivotal role in ensuring the smooth operation of our property, fostering a welcoming environment for residents, and maximizing occupancy rates. The ideal candidate will possess a genuine passion for hospitality and a commitment to providing exceptional service. With an owner’s mindset and extensive experience managing multifamily properties, they will provide overall direction and supervision of day-to-day operations of two distinct properties: offering extended stay housing, a conventional apartment building. The scope includes but is not limited to, preparation of capital and operating budgets, ensuring monthly occupancy and delinquency goals are met, maximizing revenue, monitoring, and controlling expenses.

    JOB RESPONSIBILITIES:

    • Management & Leasing:
      • Oversee all aspects of leasing for including advertising vacancies, conducting showings, screening, and selecting tenants, negotiating, and finalizing lease agreements, and collecting rent and security deposits.
      • Develop and implement custom-made marketing and leasing strategies to attract qualified tenants for both properties, considering their unique target demographics and market positioning.
      • Maintain positive relationships with existing tenants by addressing concerns promptly, enforcing lease agreements, and fostering a sense of community.
      • Conduct regular inspections of both properties to identify and address any maintenance issues promptly.
      • Oversee routine maintenance tasks and coordinate repairs with qualified vendors, ensuring timely completion and cost-effectiveness.
      • Ensure compliance with all applicable laws and regulations regarding property maintenance and tenant safety.
    • Revenue Management:
      • Manage the financial operations of both properties, including preparing and adhering to annual budgets, tracking income and expenses, paying bills, and generating accurate monthly financial reports.
      • Work closely with ownership to set rental rates and occupancy goals for both considering market trends and property-specific factors.
      • Participates in monthly and quarterly portfolio performance meetings with Executive Management.
    • Hospitality & Guest Service:
      • Oversee all aspects of the resident experience, from move-in to move-out.
      • Develop and implement programs and initiatives to foster a sense of community and resident satisfaction.
      • Respond promptly and professionally to resident inquiries and concerns, ensuring timely resolutions.
      • Conduct regular resident satisfaction surveys and implement action plans based on feedback.
      • Stay informed about relevant industry trends and best practices in property management.

    REQUIRED QUALIFICATIONS:

    • Bachelor’s degree and five years of multi-family asset management experience; including responsibility for budget and expense control.
    • Two years working in Hospitality in a leadership role.
    • Working knowledge of local and federals laws including Fair Housing and Landlord Tenant Laws.
    • Strong interpersonal skills with the ability to influence /coach.
    • Excellent verbal and written communication skills.
    • Ability to work independently with strong attention to detail.
    • A professional and polished personal presence necessary, exhibiting discretion and integrity.
    • Takes pride in representing the company by being the first point of contact via phone or in person.
    • High degree of honesty and integrity.
    • Proven ability to hold teams accountable for achieving results.
    • Enjoys being in the field and “rolling up their sleeves” to get the job done.
    • Experience in supporting new business opportunities for the organization.
    • Full P&L responsibility from a similar operation.
    • Ability to develop and maintain professional relationships.
    • Strong organizational and planning skills.
    • Flexible and willing to handle last-minute changes and issues as they arise.
    • Willingness to work long hours and weekends when necessary.
    • This is an onsite position.

     

    WORKING CONDITIONS:

    • May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
    • The ability to lift up to 30lbs
    • Use of computers and technology

     

    Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.

    Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    The pay range for this position is listed above. Base pay information is based on market location.
    We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
    For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com